Frequently Asked Questions
General
Absolutely! We love hearing from fellow adventurers. Got a game, system, or supplement you’d like to see in our store? Drop us a message at info@netherbook.com.
And if your suggestion makes it onto our shelves, we’ll make sure you’re the first to know!
Dive into our carefully curated collection of tabletop roleplaying games, packed with magic, excitement, and storytelling. We’ve got it all: from classics like Dungeons & Dragons (D&D) and Dragonbane, to the brand-new Daggerheart and hidden indie RPG gems. You’ll also find beautiful solo roleplaying games, spine-chilling horror RPGs, Limited and Collector’s Edition sets, dice in every shape and size, and even our own creations like Morrovion’s Guide to Gambling.
In short: if it sparks imagination at the table, chances are you’ll find it here. And if we don’t have it yet, just send us a message: we’ll see if we can track it down for you!
Absolutely! Some treasures arrive instantly in digital form, and many of our physical products also come with bonus digital downloads. When you purchase a PDF, you’ll receive a download link in your inbox right away; no waiting, no shipping, just instant adventure.
Most titles are in English. In the Dutch Tabletop Treasures category, you’ll find games and books by Dutch creators and occasionally Dutch-language editions. Check the product page for each item’s language.
Payments
Whether you’re using iDEAL, Bancontact, PayPal, Visa, or a trusty credit card: we’ve got you covered. Choose the payment method that best fits your quest; all are safe and reliable.
Returns
Not happy with your loot? No problem. You can return it within 14 days of receiving it, as long as it’s unopened and in the same condition it arrived. Just send us a raven (or email us) at info@netherbook.com, and we’ll guide you through the process.
Shipping
All orders set out on their journey from our home base in Leeuwarden, the Netherlands. That means quick and reliable delivery across the EU, and no nasty VAT surprises along the way.
In the Netherlands, most parcels reach their destination in 1 - 3 business days. EU adventurers usually receive theirs within 3 - 7 days, depending on the realm. Outside the EU, it may take a little longer as customs roll their dice. Don’t worry, you’ll get a tracking link to follow your loot on its quest.
Yes. Shipping within the Netherlands is free. Local stock + short carrier routes = zero shipping costs for you.
We calculated an average flat fee across the EU countries we ship to most. You pay a flat fee of €9,95 at checkout: no surprises, no handling markups.
Orders of € 100,00 and above have free shipping througout the eu.
Possibly. Duties and taxes are set by your local customs authority and aren’t part of our shipping fee. If necessary, we include clear paperwork to help parcels clear smoothly.
Yes. All orders include tracking. You’ll receive your link as soon as we dispatch.
No. No dropshipping and no multi-hop surprises. Everything ships directly from our Leeuwarden stockroom.
We do ship worldwide. Costs depend on destination, size, and carrier options, and they’re often higher than EU shipping since every parcel leaves from Leeuwarden, Netherlands. We keep our process simple and transparent to avoid raising product prices.
Why our pricing works this way?
We’re a small, tabletop-loving company: no dropshipping, no complex multi-warehouse setup. Keeping shipping simple (one stockroom, careful packing, clear pricing) saves time and overhead. If we tried to optimize dozens of country-specific rates, we’d spend more on admin and carriers, which would force us to increase product prices and we don’t want that.
Tip for non-EU customers:
If you have a local retailer for the same title, compare total landed cost (product + shipping + duties). If we’re still your pick: awesome! We’ll pack it safely and ship it from Leeuwarden. And if we're not: No hard feelings, we all want to keep our awesome hobby affordable.