Vragen? Verdwaald in de kerker van het afrekenen? Stuur ons gewoon een berichtje via info@netherbook.com.
Wij zullen je altijd willen helpen, om je weg te vinden in de wondere wereld van TTRPG!
Frequently Asked Questions

Support Email
General
Absolutely! We love hearing from fellow adventurers. Got a game, system, or supplement you’d like to see in our store? Drop us a message at info@netherbook.com.
And if your suggestion makes it onto our shelves, we’ll make sure you’re the first to know!
Dive into our carefully curated collection of tabletop roleplaying games, packed with magic, excitement, and storytelling. We’ve got it all: from classics like Dungeons & Dragons (D&D) and Dragonbane, to the brand-new Daggerheart and hidden indie RPG gems. You’ll also find beautiful solo roleplaying games, spine-chilling horror RPGs, Limited and Collector’s Edition sets, dice in every shape and size, and even our own creations like Morrovion’s Guide to Gambling.
In short: if it sparks imagination at the table, chances are you’ll find it here. And if we don’t have it yet, just send us a message: we’ll see if we can track it down for you!
Absolutely! Some treasures arrive instantly in digital form, and many of our physical products also come with bonus digital downloads. When you purchase a PDF, you’ll receive a download link in your inbox right away; no waiting, no shipping, just instant adventure.
Payments
Whether you’re using iDEAL, Bancontact, PayPal, Visa, or a trusty credit card: we’ve got you covered. Choose the payment method that best fits your quest; all are safe and reliable.
Returns
Not happy with your loot? No problem. You can return it within 14 days of receiving it, as long as it’s unopened and in the same condition it arrived. Just send us a raven (or email us) at info@netherbook.com, and we’ll guide you through the process.
Shipping
All orders set out on their journey from our home base in Leeuwarden, the Netherlands. That means quick and reliable delivery across the EU, and no nasty VAT surprises along the way.
In the Netherlands, most parcels reach their destination in 1 - 3 business days. EU adventurers usually receive theirs within 3 - 7 days, depending on the realm. Outside the EU, it may take a little longer as customs roll their dice. Don’t worry, you’ll get a tracking link to follow your loot on its quest.
Sure! Our packages cross borders with ease. We ship throughout the entire EU and beyond. Shipping costs are calculated at checkout, depending on where your treasure chest is headed.